Most of our preventive measures happen behind the scenes. We do not disclose these measures as that would help fraudsters bypass our systems and we are also bound by regulations that prohibit their disclosure. What we can disclose is that Safello, as a regulated Financial Institution, follows the Anti-Money Laundering and Counter Terrorist Financing Directive and that we do identity checks before purchases can be completed. Additionally, in most cases, we send SMS and in-app warnings to alert users ahead of finalising their transaction. When in doubt, do not proceed with your transaction and contact our customer support here

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