Registration and getting started
Questions related to new users, and how to get started!
Frequently asked questions
In this section, you will find Safello's frequently asked questions.
Safello Wallet
Questions regarding our wallet on our website.
Other questions
In this section, you will find answers to general questions
Auto-Save
Questions and answers related to Auto-Save
Order Book Trading
Here we explain how the order book works and the different order types – clearly and step by step
Proof of Funds & Proof of Crypto
Info regarding origin of funds
Capital insurance
Info regarding trading and storing cryptocurrency via traditional capital insurance
Safello Business
Questions related to business accounts
Tax Related Questions
Fraud prevention FAQ and examples
Safello works tirelessly to prevent fraudsters from succeeding. Read more about how Safello works with fraud prevention here.
Contact
How to contact Safello
Travel Rule
Information and FAQ connected to 'Travel Rule'