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Safe Mode
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Written by Safello
Updated over a week ago

If your account has been placed in "Safe mode", it means that you can invest in cryptocurrencies and keep them in Safello's wallet. You can buy all available cryptocurrencies and sell them back to Swedish kronor.

However, you will not be able to perform any transactions on the blockchain which means you will not be able to send your cryptocurrencies to an external platform or deposit any crypto from external platforms.

There are several different reasons why an account has been placed in safe mode, and based on Safello's internal routines and processes as well as regulatory laws, we sometimes need to restrict certain features of our customers to better protect them and their assets.

If you have any questions or concerns regarding this, you are most welcome to contact Safello's support.

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