All Collections
Safello Wallet - Website
Questions regarding our wallet on our website.
Why is my order/transaction in manual review?
Manual review - Refund
Can I cancel my buy or sell order?
How are my cryptocurrencies stored with Safello?
How can I download my receipt?
Which exchange rate will I get?
How do I get started with Safello wallet?
How do I know if my order has been exchanged and sent to my Safello wallet?
How do I increase my buy limit?
Payment methods
Swish
Direct
Apple Pay/Google Pay
Card payment
Klarna/Bankgiro
How do I pay for an order through Bankgiro?
SEPA payment
Incomplete or incorrectly entered name when paying with Apple Pay
Payment with another person's payment card or incorrectly entered name