General questions

In this section, you will find Safello's frequently asked questions.

16 articles in this collection
Written by Safello

How long does it take to process my transaction?

Written by Safello
Updated this week

Who may use the services?

Written by Safello
Updated over a week ago

What can I do to use the services safely?

Written by Safello
Updated over a week ago

What are the risks with cryptocurrencies?

Written by Safello
Updated this week

Which cryptocurrencies are supported in relation to the services?

Written by Safello
Updated over a week ago

Can I cancel my transaction and receive a refund?

Written by Safello
Updated over a week ago

What are Safello's fees?

Written by Safello
Updated this week

Which exchange rate will I get?

Written by Safello
Updated over a week ago

Why am I asked about the source of my funds?

Written by Safello
Updated over a week ago

How do I terminate the services?

Written by Safello
Updated over a week ago

How can I download my receipt?

Written by Safello
Updated over a week ago

I don't remember which wallet I have been using - What can I do now?

Written by Safello
Updated over a week ago

Do I have to pay taxes if I have been buying and selling cryptocurrencies?

Written by Safello
Updated over a week ago

Which platforms and services are not supported by Safello?

Written by Safello
Updated over a week ago

Why is Safello currently only available in Sweden?

Written by Safello
Updated over a week ago

Why is my account frozen?

Written by Safello
Updated over a week ago