General questions

In this section, you will find Safello's frequently asked questions.

Safello avatar
17 articles in this collection
Written by Safello

Does Safello own any other web pages or platforms?

Safello owns Bitcoin.se
Safello avatar
Written by Safello
Updated over a week ago

How long does it take to process my transaction?

Safello avatar
Written by Safello
Updated over a week ago

Who may use the services?

Safello avatar
Written by Safello
Updated over a week ago

What can I do to use the services safely?

Safello avatar
Written by Safello
Updated over a week ago

What are the risks with cryptocurrencies?

Safello avatar
Written by Safello
Updated over a week ago

Which cryptocurrencies are supported in relation to the services?

Safello avatar
Written by Safello
Updated over a week ago

Can I cancel my transaction and receive a refund?

Safello avatar
Written by Safello
Updated over a week ago

What are Safello's fees?

Safello avatar
Written by Safello
Updated over a week ago

Which exchange rate will I get?

Safello avatar
Written by Safello
Updated over a week ago

Why am I asked about the source of my funds?

Safello avatar
Written by Safello
Updated over a week ago

How do I terminate the services?

Safello avatar
Written by Safello
Updated over a week ago

How can I download my receipt?

Safello avatar
Written by Safello
Updated over a week ago

I don't remember which wallet I have been using - What can I do now?

Safello avatar
Written by Safello
Updated over a week ago

Do I have to pay taxes if I have been buying and selling cryptocurrencies?

Safello avatar
Written by Safello
Updated over a week ago

Which platforms and services are not supported by Safello?

Safello avatar
Written by Safello
Updated over a week ago

Why is Safello currently only available in Sweden?

Safello avatar
Written by Safello
Updated over a week ago

Why is my account frozen?

Safello avatar
Written by Safello
Updated over a week ago