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General questions
General questions
In this section, you will find Safello's frequently asked questions.
How do I use Divly?
Does Safello own any other web pages or platforms?
How long does it take to process my transaction?
Who may use the services?
What can I do to use the services safely?
What are the risks with cryptocurrencies?
Which cryptocurrencies are supported in relation to the services?
Can I cancel my buy or sell order?
What are Safello's fees?
Which exchange rate will I get?
Why am I asked about the source of my funds?
How do I terminate the services?
How can I download my receipt?
I don't remember which wallet I have been using - What can I do now?
Do I have to pay taxes if I have been buying and selling cryptocurrencies?
Which platforms and services are not supported by Safello?
Why is my account frozen?