All Collections
Safello Wallet - Website
Sent to the wrong wallet address
Sent to the wrong wallet address
Safello avatar
Written by Safello
Updated over a week ago

If you have accidentally entered the wrong wallet address in connection with a withdrawal, it is unfortunately not possible for Safello to return the money to you.

We can only see which wallet address a transfer has been made to when a withdrawal has been registered and approved. We cannot see who the wallet address belongs to, and it is therefore very important that you double-check the address you have chosen to send your cryptocurrency to before completing the withdrawal.

Did this answer your question?