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Fraud prevention FAQ and examples
Someone told me that they have a partnership with Safello or are working for Safello. Can I believe them?
Someone told me that they have a partnership with Safello or are working for Safello. Can I believe them?
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Written by Safello
Updated over a week ago

There are companies that claim to be collaborating with Safello or communicate that they are Safello’s business partners. In some cases, even private individuals claim to be Safello’s co-workers acting in this capacity.

Always contact us here to verify this is accurate, if an individual or company claims any of the above-mentioned, before approving any transaction.

We at Safello do not call our customers without first booking an appointment for a phone call. (To book an appointment with Safello's customer service, the customer must, for security reasons, be logged in and contact Safello's support via logged-in mode to book a time/day for a phone call.)

Please also see the articles:

1. You are contacted by a person who claims to work for or with Safello, who offer you help with recovering lost funds

2. Fake Safello pages in social media

3. You are being offered support in trading, recovering money or investment support by a third-party company or an individual

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