Due to an outage at one of our service providers, crypto deposits and withdrawals may currently take longer than usual. We will complete them as soon as we can confirm that the service is running as usual again.
You don't need to do anything. Your deposit or withdrawal has been registered and will be completed as soon as possible.
If you have a withdrawal that you would like to cancel, so that the funds show in your Safello wallet again, please contact our support.
We apologise for the inconvenience and our support will help you with any questions you might have.
Best regards
Team Safello